Support / Accessibility
Accessibility
Our goal is a store that is understandable, navigable and usable by as many people as possible.
Last updated October 10, 2026
Our approach
Glow & Grain works to support keyboard navigation, visible focus, readable color contrast, meaningful page structure, text alternatives for important images and clear labels for shopping controls. Accessibility is an ongoing implementation practice, not a certification claim.
Need assistance?
If you have difficulty accessing product information, using the cart or checkout, or reading a policy, contact us and describe the page, task and assistive technology or browser involved if you are comfortable sharing it.
- Email: [email protected]
- Phone: 970-587-1705
- Business correspondence: 9110 E Nichols Ave, 1st Fl Ste 150, Centennial, CO 80112
If an email application does not open, copy the visible email address into your preferred email service. The visible phone number can also be copied from a desktop device.
Third-party services
Checkout, payment, carrier tracking or other third-party services may have their own accessibility features and limitations. We welcome reports about barriers encountered while using those services through the Glow & Grain purchase path so we can identify an available support route.